Welcome to Cleanify! These Terms of Service (“Terms”) govern your access to and use of the Cleanify website https://cleanifyhub.com/ (the “Site”) and the services provided by Cleanify (the “Services”). Please read these Terms carefully before using our Site or Services.
- Acceptance of Terms:
By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms or the Privacy Policy, please do not use our Site or Services.
- Description of Services:
Cleanify is a provider of professional cleaning services. Our Services include offering a wide range of cleaning solutions, such as residential and commercial cleaning, deep cleaning, and specialized cleaning services. We take pride in delivering high-quality cleaning services directly to our valued customers.
- User Responsibilities:
You are responsible for providing accurate and up-to-date information when using our Services, including when requesting quotes or making a booking. You must ensure that the premises to be cleaned are safe and accessible for the cleaning specialists.
- Payments:
To maintain a smooth and efficient service experience, we kindly request that payment for the cleaning services be made promptly.
We expect payment to be made within the agreed-upon timeframe. Timely payment allows us to compensate our dedicated cleaning specialists for their hard work and continue delivering exceptional service to our valued clients.
We accept payment via cheque or e-transfer. Please ensure that the payment is processed promptly and accurately to avoid any delays or inconveniences. If you have any questions or require assistance regarding the payment process, please don’t hesitate to reach out at sales@cleanifyhub.com
We appreciate your cooperation and understanding in this matter. Your prompt payment enables us to provide you with reliable and professional cleaning services.
- Refunds:
Cleanify is committed to providing high-quality cleaning services and ensuring customer satisfaction. We strive to deliver exceptional results with every cleaning appointment. If, for any reason, the cleaning job is not completed or is done inadequately, please contact us immediately. We will take prompt action to address the issue and make it right.
In such cases where the service is not performed or does not meet the expected standards, a refund may be offered. Refunds will be considered on a case-by-case basis, taking into account the specific circumstances. Our goal is to ensure fair and satisfactory resolutions for our valued customers.
We value your feedback and appreciate your trust in Cleanify. If you have any concerns or questions about our refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your complete satisfaction with our services.
- Liability and Damages:
Cleanify is committed to providing high-quality cleaning services. However, in the event of any damages, losses, or liabilities arising from the cleaning services rendered, we will work closely with you to address and resolve the issue. We maintain liability insurance coverage to protect our clients and their properties.
Please note that it is important for you to take necessary precautions and ensure the safety of your property and possessions during the cleaning process. If you have any specific concerns or questions about our liability coverage, please feel free to contact us.
- Intellectual Property:
The content and materials on our Site are protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our Site without our prior written consent.
- Termination:
We reserve the right to suspend or terminate your access to the Site or Services at any time for any reason without prior notice.
- Changes to the Terms:
Cleanify may update or modify these Terms from time to time. It is your responsibility to review the most current version of the Terms regularly. By continuing to use our Site or Services after any modifications to the Terms, you agree to be bound by the updated Terms.
- Governing Law:
These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Canada.
If you have any questions or concerns about these Terms, please contact us at info@cleanifyhub.com.
Last updated: 2023/03/09